These are the service providers that process personal information on our behalf to run Revvice. Each is bound by contract to process it only on our instructions and to keep it secure. This page supports our Privacy Policy — read that first for what we collect and why.
| Provider | What they do for us | What they see | Where |
|---|---|---|---|
| Supabase | Database, authentication and file storage — the application itself | Account details, questions and answers, voice notes, photos, video, transaction records | Hosted in the cloud region selected for our project; Supabase Inc is established in the United States |
| Vercel | Application hosting and delivery | Request and log data, including IP address | United States, with global edge delivery |
| Paystack | Payment processing for payments in rand | Buyer email address, payment amount and card data (captured directly by Paystack — it never reaches us) | South Africa and Nigeria |
| Dodo Payments | Payment processing and merchant of record for payments in other currencies | Buyer email address, billing details, payment amount and card data (captured directly by Dodo) | Outside South Africa; see Dodo Payments’ own privacy terms |
| Resend | Transactional email — receipts, answer alerts, refund confirmations | Name, email address, and the content of the notification sent | United States |
| Sentry | Error monitoring and diagnostics | Technical error data and session context; may include page content captured at the moment of an error | United States |
| Sign-in with Google, and website analytics | For sign-in: your name and email address. For analytics: usage and device data, only where you have consented | United States |
Processing outside South Africa
Most of these providers host data outside South Africa. POPIA permits that where the recipient is bound by rules or a contract providing an adequate level of protection, and we rely on the providers' data processing agreements and standard contractual clauses for that purpose. Where a provider offers a choice of hosting region, we will confirm the region in use on request.
What creators never see
Worth repeating here because it is the disclosure people most often ask about: creators answering your question see the question and your display name. They do not see your email address, your payment details, or any other contact information — that is enforced in the database, not just in the interface.
Changes to this list
We update this page when we add or replace a provider. If you would like to be told in advance of changes — which enterprise customers and creators sometimes ask for — email privacy@revvice.com and we will add you to the notification list.